FAQ’S

Choosing the right contractor is just as important as choosing the right system. At Wilson Coatings, we combine technical expertise, transparent pricing, and a hands-on approach to deliver durable, compliant solutions tailored to each project.

• System-led approach – we select the most appropriate system for the building, not a one-size-fits-all solution
• Full transparency – comprehensive quotations with realistic allowances to minimise variations and hidden costs
• Personal service – direct involvement from survey through to completion
• Collaboration – close working relationships with manufacturers, specifiers, principal contractors, and clients
• Quality workmanship – pride taken in preparation, detailing, and final finish
• Long-term thinking – focus on durability, compliance, and whole-life value rather than short-term fixes

Yes. We regularly work for principal contractors, managing agents, consultants, and clients direct. Our approach is adaptable to suit live environments, refurbishment projects, and new-build works.

Each recommendation is based on the specific project requirements, including substrate condition, exposure, access constraints, programme, expected lifespan, and budget. We work closely with manufacturers and specifiers to ensure the system is appropriate and compliant.

Yes. All quotations are informed by detailed pre-works surveys. These may include visual inspections, defect assessments, drainage reviews, and drone surveys where access is restricted or high level.

Our pricing reflects realistic preparation, correct detailing, and compliant installation. We aim to include all foreseeable works at the quotation stage to avoid unexpected costs later in the project.

Where appropriate, we can provide alternative systems with different lifespans or specifications, clearly explaining the performance, maintenance requirements, and cost implications of each option.

Yes. We regularly carry out works on occupied sites, including residential blocks, commercial buildings, and public facilities. Cold-applied systems and careful planning help minimise disruption.

Yes. Much of our work involves refurbishment, upgrades, and life-extension of existing roofs, balconies, walkways, cladding, and metalwork.

If unforeseen issues are identified, we communicate them clearly and promptly, providing options and costs before proceeding. This ensures clients remain fully informed at all times.